Quick answers on ordering, pickup, delivery and prices. Anything else, get in touch.
How does click & collect work?
Order online or by phone, then pick up from our Feilding or Whanganui branch. Click & collect is free, and orders are usually ready in 24 hours.
Do you deliver?
Delivery is free on most items within the Feilding and Whanganui townships. Smaller items can also go by courier anywhere in New Zealand. Each product page shows how that item can reach you.
Why are some items pickup only?
Bulky items such as baths, vanities and shower bases are pickup only. Collect them from either branch, or use Arrange freight on the product page and we’ll arrange freight with you.
Why doesn’t a product show a price?
Some prices are given on request. Use Ask for a price on the product, or call your nearest branch.
Can I order by phone?
Yes. Call Feilding on 06 323 3055 or Whanganui on 06 348 9970. Orders and enquiries by phone or email are always welcome.
Do you supply trade customers?
Yes. We supply trade customers and retailers alike from both branches. Trade customers are welcome to phone their nearest branch first.
Can I search by product code?
Yes. The search box at the top of every page finds products by name or by product code.
How quickly will you reply to an enquiry?
We check enquiries every day and usually reply the same working day; weekends are slower.
Where are end-of-line and clearance items?
End-of-line and clearance stock is sold through MY Plumbing Shop, our separate online outlet, run by the same locally owned business.